Professional Installation, Knowledgeable Sales and Maintenance
Most fireplace venders are just that, venders. Rarely can they handle anything after the sale. They rely on outside sources to layout and install. We find it hard to comprehend how they can handle any issues that may arise and require warranty when they are not the professional installer. They live and die by a customer that wants to handle everything on their own.
Customer Focus from a Highly Trained Staff
At Home & Hearth Outfitters, we believe in keeping everything in house. We are the only fireplace company in Denver that has the ability to do this. We believe we that we can take care of you, the customer, by not out sourcing to something we have little control over. By doing this, we let the customer focus on what is important, the look of their hearth scape. From your first meeting with our professional sales staff, to a thorough site inspection and layout, and ending with professional installation and project completion, we will be there, every step of the way.
Personal Sales Staff
Our sales staff is in constant training. Every Wednesday morning we hold a training and sales meeting. We close our business doors for two hour so that our sole focus is learning our product. We realize that this may be lost hours open to the customer, but we are much better prepared to serve in the end. You can feel confident with our sales staff, knowing that their training never ends.