Professional Installation, Knowledgeable Sales and Maintenance
Most fireplace venders are just that, venders. Rarely can they handle anything after the sale. They rely on outside sources to layout and install. We find it hard to comprehend how they can handle any issues that may arise and require warranty when they are not the professional installer. They live and die by a client that wants to handle everything on their own.
Customer Focus from a Highly Trained Staff
At Home and Hearth Outfitters, we believe in keeping everything in house. We are the only fireplace company in Denver that has the ability to do this. We believe we that we can take care of you, the client, by not out sourcing to something we have little control over. By doing this, we let the client focus on what is important, the look of their hearth scape. From your first meeting with our professional sales staff, to a thorough site inspection and layout, and ending with professional installation and project completion, we will be there, every step of the way.
Personal Sales Staff
Our sales staff is in constant training. Every Wednesday morning we hold a training and sales meeting. We close our business doors for two hour so that our sole focus is learning our product. We realize that this may be lost hours open to the client, but we are much better prepared to serve in the end. You can feel confident with our sales staff, knowing that their training never ends.
Fireplace repairs are unfortunately a necessary part that arises with the ownership of wood and gas fireplaces. To help ease this challenge, Home and Hearth Outfitters offers you unparalleled service and repair for all manner of fireplaces. At Home and Health Outfitters, our team of NFI certified repair professionals are experts in the service and repair of fireplaces and can quickly get your problems taken care of. Our technicians are highly trained to perform all aspects of fireplace installation, repairs, maintenance, and service. Home and Hearth Outfitters is the one stop source for fireplaces from beginning to finish and even after.
Trusted Fireplace Repair and Maintenance
NFI certified and trusted repair professionals, Home and Hearth Outfitters provides free warranty labour service for 1 year past installation, 2 years for electrical parts, and 7 years on mechanical parts for all installations performed by Home and Hearth Outfitters’ team. We have professional teams located in Denver and Vail Valley and we proudly serve all surrounding communities.
Gas fireplace repair is not something the laymen should attempt. Consider the following reasons to seek professional service:
Gas leaks are extremely dangerous – As many people know, gas is volatile: misuse of it can lead to damage of home and self. In some cases, inexperience in working with gas can lead to tragedy. For this reason, a novice or someone who lacks experience in the area should not attempt gas fireplace repair. Instead, this type of service should be reserved for professionals. Our team of professionals are trained to know exactly what they are doing and hold safety as the utmost importance.
Gas fireplaces have components which can be damaged – Gas fireplace can be easily broken or damaged if the person repairing them is not sure of what he or she is doing. Oftentimes, laymen or laywomen will clean the fireplace and unwittingly get dirt in vital areas and orifices. This can lead to more damage and also create damage that was not previously there. Gas fireplace repairs performed by professionals, conversely, are done in a manner that understands the fragility of gas fireplaces and carefully acts to work around it.
Gas can leak out of damaged fireplaces – Gas fireplace repair, when done improperly, can result in a natural gas leak. If this happens, your house becomes immediately in danger of risk of fire and possible explosion. Those who are professionally trained in gas fireplace repairs understand these risks and know how to carefully and thoroughly avoid them.